sb777 Privacy Policy —
Your Data Is Our Responsibility
This document provides a complete explanation of how your personal information is collected, stored, and kept secure on the sb777 platform.
1. Introduction & Applicability
This Privacy Policy ("Policy") applies to all users of the sb777 platform. By using the sb777 website, mobile version, and related services, you accept the terms described in this Policy.
sb777 believes your personal information belongs to you. We collect only the information necessary to provide our services, and we never sell that information to third parties. This Policy gives you a complete picture of how we handle your data, so you can use our platform with full awareness.
This Policy may be updated at any time. For significant changes, we will notify you through your registered contact details. Continued use of the platform after any changes means you have accepted the updated Policy.
2. What Information We Collect
We may collect the following types of information to operate the sb777 platform. The details of what each category includes are provided below.
Identity Information
This category covers the information you provide when creating and verifying your account.
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID or passport number (where applicable)
Financial Information
Information required to process transactions, which we store with the highest level of security.
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal history
- Transaction dates and amounts
Technical & Device Information
Information collected automatically from your device and connection.
- IP address
- Browser type and version
- Device operating system
- Session time and duration
Usage Information
Information generated from your activity on the platform, which helps us improve service quality.
- Game play history
- Preferred game categories
- Betting patterns and statistics
- Time spent on the site
3. How We Collect Information
We collect information through several methods. The purpose of each method is transparent and is aimed at serving the user.
- Directly provided information: Information you give us yourself during account registration, completing a transaction, or contacting support.
- Cookies & tracking technologies: Information collected automatically while browsing the website — such as how long you spent on a given page. Rejecting cookies may limit the functionality of some services.
- Mobile payment information: When a transaction is completed via bKash, Nagad, or Rocket, the necessary technical information is automatically recorded.
- Support communications: Records of your conversations with support via live chat or email may be stored — to ensure service quality and assist with future queries.
4. Purpose of Using Your Information
sb777 uses your information to provide, improve, and secure its services. The table below describes each purpose in detail.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Handling registration, login verification, and ensuring account security. | Contract performance |
| Transaction Processing | Completing deposit and withdrawal requests quickly and accurately. | Contract performance |
| Fraud Prevention | Detecting unusual activity and maintaining platform security. | Legitimate interest |
| Responsible Gaming | Identifying signs of problematic behaviour and providing timely support and limit-setting options. | Legitimate interest |
| Customer Service | Resolving your issues quickly and improving support quality. | Contract performance |
| Service Improvement | Analysing usage patterns to add new features and games. | Legitimate interest |
| Age Verification | Ensuring that only people aged 21 or above are using the platform. | Legal obligation |
5. Sharing Information with Third Parties
sb777 never sells your personal information. However, in certain situations, limited information may be shared with trusted partners.
Payment Providers
The minimum necessary information is provided to complete transactions via bKash, Nagad, and Rocket. These payment services have their own privacy policies, which can be found on their respective platforms.
Game Providers
Game studios including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the technical data needed to operate their games. This does not include directly identifiable personal information.
Security & Technology Services
Certain technical information may be shared with technology partners engaged for fraud detection, SSL protection, and platform monitoring.
Legal Obligations
We may be legally required to provide information in response to a valid order from a court or government authority. In such cases, we will provide the minimum required information in accordance with applicable law.
6. Data Storage & Security
Protecting your information is our top priority. Our security measures are described below.
SSL Encryption
All our communications are encrypted using TLS/SSL protocols, keeping data transmission secure.
Access Controls
Only authorised staff can access your information, and all access is logged.
Password Hashing
Your password is never stored in plain text — industry-standard hashing algorithms are used.
Data Retention Period
Information for active accounts is retained for as long as the account remains open. Even after an account is closed, financial transaction records may be retained for a specified period to meet legal requirements. Technical logs are generally deleted automatically after a set period.
In the event of a security breach, sb777 will notify affected users as quickly as possible and take immediate steps to minimise any harm.
7. Cookie Policy
The sb777 website uses cookies and similar technologies to make your experience easier and more effective.
- Essential cookies: Required for the basic functionality of the website — such as maintaining login sessions and security verification. The site cannot function properly without these.
- Functional cookies: Remember your preferences (such as language and display settings) so you do not have to set them up each time.
- Analytical cookies: Used to understand which pages are visited most. This information is entirely anonymous and is used only to improve our services.
You can disable non-essential cookies at any time from your browser settings. However, this may limit some functionality of the site. Essential cookies cannot be disabled, as the site cannot operate securely without them.
8. Your Rights & Options
As a user of the sb777 platform, you have the following rights over your own information.
Right to Access
You can ask what information we hold about you. Submit a request through support and we will provide you with a summary.
Right to Correction
If your account contains incorrect or outdated information, you can request that it be corrected. Some changes may require additional verification for security purposes.
Right to Close Your Account
You can request to close your account at any time. Even after closure, some information may be retained for a specified period to meet legal obligations.
Right to Restrict Processing
You can object to your information being used for specific purposes. It may not be possible to restrict the processing of information that is necessary to deliver the core service.
To exercise any of the rights listed above, contact us directly. We will respond to your request as quickly as possible. We give the highest priority to requests related to responsible gaming.
9. Protection of Minors
sb777 is an adults-only platform. This service is operated for people aged 21 and above only. We actively implement age verification measures to prevent minors from registering.
If we suspect that a minor has registered by mistake, their account will be suspended immediately and steps will be taken to delete all collected information. We do not intentionally collect or process any information from persons under the age of 18.
If you become aware that a minor is operating an account on sb777, please notify our support team immediately.
10. Policy Changes & Updates
This Privacy Policy may change from time to time due to business changes, legal updates, or service improvements. If significant changes are made to the Policy, we will inform you in the following ways:
- A direct notification will be sent to your registered email address or mobile number.
- A clear notice will be displayed on the platform the next time you log in.
- The date of the update will be noted on this page, so you can easily identify the latest version.
Continued use of the platform after receiving a change notification means you have accepted the terms of the updated Policy. If you do not agree with the new Policy, please contact support to close your account.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your information, contact us through any of the channels below.
Live Chat Support
Direct assistance in Bengali and English, available 24 hours a day, 7 days a week.
Email
[email protected]
When sending a privacy-related request, please write "Privacy Request" in the subject line so our team can route your request to the right department quickly.
Also see: Responsible Gaming & Terms & Conditions